Rating: 5 as the highest point of agreement or disagreement

1. To restore the public trust the BC SPCA must at once implement this key remedy:
The BCSPCA alone must immediately fund an off-site, stand alone BC SPCA
Ombudsman's Office in Vancouver.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

2. To restore the public trust the BC SPCA must at once implement this key remedy:
The Provincial Government and municipalities that have Prevention of Cruelty to Animals Act
(PCA Act) and animal control by-law responsibilities,respectively, must immediately fund an
off-site, stand alone BC SPCA Ombudsman's Office in Vancouver.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

3. To restore the public trust the BC SPCA must at once implement this key remedy:
An off-site, stand alone BC SPCA Ombudsman'sOffice must be implemented in Vancouver
and must be funded by a combination of sources including, the BCSPCA, provincial and
municipal governments, and donations from organizations, businesses and individuals.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

4. The governing body of the BCSPCA must ask the B.C. Veterinary Medical Association
to request that nominations from the public be sent to its office. The BCVMA could then
recommend an independent ombudsman, who is not now and has never been affiliated with
the SPCA, after having considered and voted on all nominations.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

5. The governing body of the BCSPCA must ask the B.C. Veterinary Medical Association
to request that nominations from the public be sent to its office. After having considered and
voted on all nominations, the BCVMA could then recommend an independent tribunal of ombudsmen,
one the investigative head and an employee of the office, the other two volunteers from outside the
veterinary community, none of whom hasn ever or is currently affiliated with the SPCA.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

6. The BC SPCA Ombudsman's Office should issue $1 million dollars per year, which is just over
$31,000 to each of the 32 branches. It should be used for daily rounds to ensure a vet sees all animals
in those facilities. The focus is on reporting whether the BCSPCA is providing adequate medical health.
This money would be in addition to the shelters' existing health care budgets. The money would cover
daily physical health assessments and diagnosis only. Other procedures such as spay/neuter would
be funded by the existing budget. It would be a conflict of interest for the same vets who diagnose
and report on the animals' health care in a specific shelter to be providing the treatment for that diagnosis.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

7. Providing direct medical care is more important than reporting that every animal is getting
adequate medical care. Shelters that have provided substandard medical care cannot afford more care.
So, the Ombudsman's Office should issue $1 million dollars per year, which is just over $31,000 to
each of the 32 branches, and its use should be flexible and determined at the local level.
This money would be in addition to the shelters' existing health care budgets and could be used
or health procedures such as spay/neuter, surgery and medications etc. Instead of providing daily
rounds, the ombudsman should deploy independent and unaffiliated vets to all 32 shelters to do
fully authorized and unannounced visits to shelters and report the results to the public at least
4 times per year.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

8. The ombudsman office, not the SPCA itself, will employ, immediately hire, dispatch and pay
wages to experienced and respected vets, who have no past or current affiliation with the SPCA,
t o provide daily rounds and/or medical treatments in all its shelters and hospitals to ensure that the
society is stopping any inhumane treatment of and preventing cruelty to the animals in its own facilities.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

9. These vets will report to the ombudsman and the society, simultaneously case-by-case, and issue
overall quarterly reports. The ombudsman will in turn issue quarterly reports, the drafts of which will
not be reviewed by the SPCA, to the public through news releases and on the BC SPCA website.
Individuals could also request these reports via email or snail mail.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

10. The ombudsman must also report to the public any attempts at interference by the SPCA.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

11. The public must have direct access to the ombudsman to file any grievances about the SPCA's
board, personnel, processes, and/or operations.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

12. The BC SPCA Ombudsman's Office, on animals' behalf, must fulfill the role of overseeing
and reporting on animals' welfare and whether or not the SPCA is adequately enforcing the
Act in public, unless and until such accountability amendments are law (refer to questions below).

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

13. The government must amend the Act so that: 1) The SPCA is obligated to enforce the Act.
2) The government will review all SPCA cruelty files and will publicly and annually report:
a) the numbers of cruelty investigations and the jurisdictions in which they originate, b) the outcome
of these investigations, including seizures, and the grounds on which those decisions were made
by the SPCA, c) how many cases have been referred to Crown Counsel along with the numbers of
charges and convictions,and d) the numbers of complaints made about SPCA special constables
under the Police Act and the outcomes of those complaints.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

14. The concept and development of an ombudsman office for the BCSPCA should be expanded
to include all animal welfare organizations in BC, including municipal pounds, rescue groups, aquariums,
zoos, farms, sanctuaries and refuges, and any other business, non-profit or public facilities in
which animals are sheltered.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

15. The BCSPCA ombudsman's first budget priority must be providing daily veterinary care for
animals in all its shelters. It is estimated that these daily rounds in all 32 branches would cost about
$1 million per year. To start, head office must pay this funding directly to the ombudsman in a lump
sum each year. Other expenses for the office, including a salary for the ombudsman and support staff,
must be kept to a minimum; over time a separate donation fund must be set-up by the
SPCA to support the ombudsman office in future.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

16. Regardless of whether the ombudsman office is to oversee just the BCSPCA or all of animal
welfare in BC, the existing provincial government's ombudsman office should issue time-to-time reports
and/audits of the BCSPCA or Animal WelfareOmbudsman and must take responsibility for overseeing
the ombudsman office as it has other institutions, such as the provincial WCB Ombudsman Office.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

17. Funds should be largely charitable from organizations, businesses and individuals, though the
provincial and local governments, that have PCA legislation and animal control by-law responsibilities
respectively, should provide some funding for an animal ombudsman, whether it is just for the BCSPCA
or all animal facilities.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

18. I prefer just a BCSPCA ombudsman office.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

19. I prefer an ombudsman for all animal facilities and groups in BC.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5

20. I trust the BCSPCA to oversee animal welfare in BC, its own operations and complaint department.

Agree 1 2 3 4 5
Disagree 1 2 3 4 5